Services
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Policies & Procedures
We like to make sure that all our clients are aware of how we operate our business, so have included details of our payment and cancellation policies in this section.
Payment Policy
Clients are reminded that payment for weekly PT sessions is due at the end of a client’s scheduled sessions each week.
Payment may be made by cash, or using EFTPOS to pay via direct debit, Mastercard or Visa.
Cancellation Policy
A minimum of 24 hours notice of cancellation or rescheduling an appointment is required from all clients. Clients that don’t provide sufficient notice, or simply don’t turn up for their appointment will be charged the full cost of that missed session.